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Warranty

If you experience any faults as a result from a manufacturing defect, within 1 year from your purchase date Regrow Your Own will repair it free of charge. The purchaser must pay shipping to Regrow Your Own at the listed address (p.o. box 740, Inglewood, Western Australia 6932). Return shipping to the purchaser will be paid for by Regrow Your Own. To assist in a quick turn around, a note with what the defect is and a return address would be appreciated.

Guarantee

At Regrow Your Own we are so confident that the combination of Low Level Laser Therapy and medication will regrow your own hair that we offer a 1 year money back guarantee (so the only thing you have to lose is your hair!). At the end of your first year, if you haven’t experienced regrowth, you can return your LLLT unit for a full refund. To register for your guarantee you must follow the guidelines below:

  1. When you have received your unit you must email Regrow Your Own a photo of yourself holding that day’s newspaper from your region, also include close up photos from the following views; front, left hand, right hand and crown.
  2. Each quarter you must submit updated photos of the same views. This will allow us to personally monitor your progress and provide support if need be.
  3. At the time of return you must supply proof of purchase receipts for the medications listed on regrowyourown.com (Finasteride, Saw Palmetto and any Topical Solutions)
  4. The units must be returned in a condition which is suitable for re-sale, to be determined by Regrow Your Own.
  5. Return shipping will be refunded by Regrow Your Own when shipping dockets are supplied.
   
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